Setting Boundaries as an HR Office

The customer is not always right! I repeat the customer is not always right. This adage may have some truth to it as customers can point out gaps in service. However, customers (and I mean employees that are serviced by your HR office) can be a bit unnerving and downright rude at times. A great…

Dealing With Workplace Issues

Conflict is an everyday process of life. Not all disputes have to be negative or nasty. Conflict can be an excellent process to further communication and share thoughts for all to hear. With the age of social media, conflict resolution seems to be a fading skill. Things are either said mostly behind someone’s back, on…

S.A.F.E Model of Leadership

“Leadership is the process of influencing people by providing purpose, direction, and motivation to accomplish the mission and improve the organization (ADP 6-22).” In a world of increasing worldly conflict, fluctuating economies and speedier technological trends, change is becoming the norm. That has led organizations to find effective ways of maintaining competitive advantage. Organizations must…

Dealing with a Horrible Boss?

There may come a time when you will have to work for a horrible boss. You might be working for that person now. They may harass you daily, set unreal expectations and continuously play the blame game which means blaming you! As much as you want them to change that may not happen but there…

Interview Techniques: Adequate Self-Confidence

After sitting through numerous interviews, one major flaw that even the best candidates (on paper) regularly show is low self-confidence. I understand that many of you are humble. However, failure to articulate during an interview is not humility. What you are doing is underselling yourself. Not being able to accurately describe yourself and your gifts…

Managerial Advice from a Parent

For those of us with kids have you have ever asked your kids to clean their room, and you come to realize hours later that their version of clean and your version of clean exist in two different universes? You scold them and say “I told you to clean your room” only to get this…

My “Sunken Place” as a Soldier

To Bruce, I apologize for not telling you how hurt I was at what happened and how mad I was that you could maintain your eye on the prize. I apologize for not following up and asking if you needed help. The Guard, well those Soldiers, they do not deserve a man like you. I…

Blossom Where You Are!

A lot of us know the story of David and Goliath. The one seemingly regular guy taking down a supreme and much bigger warrior. People often use this story as a reference for an underdog type of situation. One understated and often unheard of fact is that David might have been a regular guy. However,…